Sandvik Mining Systems and Downer EDI Ltd have announced a memorandum of agreement (MOA) that will see them offering high-level field service and maintenance solutions for mining materials handling projects around Australia. Under the MOA, the two leading mining services providers will work together to offer the highest levels of field service and maintenance solutions for mining materials handling projects.
The MOA will enable Sandvik to engage Downer to carry out any maintenance work on Sandvik Mining Systems equipment operating on its customer sites, ensuring equipment is safely up and running in the shortest possible time to meet production targets.
“We are delighted to be working with Downer to support our customers with a more extensive field service offering,” said Sandvik Mining Systems global operations and maintenance manager Wayne Slight.
“This agreement will offer enormous benefits to our customers’ productivity and operations around Australia.”
He said that with Sandvik’s 150-year legacy, Sandvik had long been recognized as an OEM that provided leading-edge products designed to the highest quality. “However, to better service our customers we needed to provide a more extensive field service offering and this agreement with Downer will enable us to do this.”
Downer’s Bids & Contracts manager Paul Gilbert said the MOA was a best-fit solution for both organizations and their customers. “Downer has an extensive history in the mining and construction industry, and we’ve developed a strong level of product knowledge of Sandvik Mining Systems, and the necessary expertise to maintain them correctly.
“This agreement will allow us to carry out full servicing, repairs and maintenance on Sandvik Mining Systems, including working with on-site service crews, to ensure the equipment continues to operate safely, optimally and reliably.”