PT Kaltim Prima Coal (KPC) relies on a fleet of 73 Volvo Construction Equipment (CE) machines at one of world’s largest coal reserves in a remote part of East Kalimantan. Indonesian coal giant KPC operates the Sangatta Coal Mine in East Kutai Regency. The region is rich in natural resources, but its challenging infrastructure can make it difficult to maintain equipment used on site.

A Volvo A35E charges through the dusty Sangatta Coal Mine in East Kalimantan.
A Volvo A35E charges through the dusty Sangatta Coal Mine in East Kalimantan.

KPC’s Volvo fleet includes 65 articulated haulers and eight crawler excavators which are vital for extracting and transporting overburden, fuel and water across the large site. If a machine is out of action, operations are interrupted and downtime costs money.

That’s why Volvo CE’s regional dealer Intraco Penta Prima Servis (IPPS) has stationed a team of trained technicians on-site, offering round-the-clock repairs and maintenance.

“Ensuring machines are properly maintained so customers can achieve optimal performance and profit is important to us,” explains Volvo Indonesia assistant service manager Dede Suheri. “By having a team of experienced technicians on site, as well as a stockpile of spare parts, we are able to deliver fast and effective support when customers need it most. One of the oldest machines on site has clocked more than 100,000 operational hours, giving testament to the great work they do year after year.”

KPC owns mining concessions that span more than 90 hectares and between six and 12 open pits can be in operation at any one time. The team of IPPS service technicians is able to monitor the fleet remotely using Volvo CE’s telematics system, CareTrack. This allows fleet managers to run reports on fuel consumption, operational hours and geographical location as well as alerting them to service and maintenance checks.

“The IPPS technicians have done a great job of supporting our machines on site and advising how to plan for service and maintenance checks, as well as how to maximize fuel efficiency,” explains KPC Mining Support Division general manager Untung Tri Hardiayanto. “This support and guidance has reduced operational costs and increased the uptime of equipment.”

CareTrack also allows fleet managers to set location and time boundaries, and if the machine leaves the preset proximity, they are alerted immediately.

KPC uses eight crawler excavators, including five EC210Bs, one EC210BLR and two EC330BLC Prime. Volvo excavators can be fitted with an anti-theft tracking system, which can demobilize the machine if necessary. In locations with no mobile reception, Volvo can fit a satellite modem that allows data reporting.

KPC uses seven Volvo A35C, 36 A35E and 22 A35F articulated haulers to transport overburden, and some have been modified to transport water or fuel.